Questions


Have a Happy Holiday this Memorial Day  ... and Safe Travel

Questions Frequently Asked  ( or " FAQs " )

Ordering ~ Place your order through our on-line shopping cart, select your payment method, pay for your order, and we will pack - and - ship.  Contact Me with any questions, using your electronic mail or my web site contact form.

Shipping ~ Local pick-up is always welcome, and we can deliver locally in DeKalb county, and Sycamore.  We ship by USPS or UPS depending on package weight, size, and destination.  A tracking number is emailed to you once your order ships.  It usually takes two to four days for shipping, depending on your zip code and geographical location.  Foreign postage is extra, and typically costs an additional $10 more.  A PayPal invoice is generated to cover extra international postage cost.  All shipping within the United States is free for orders over $75.

Illinois State Sales Tax is charged to Illinois residents, at the current tax rate for DeKalb county, and paid to the State of Illinois. Residents living outside Illinois pay NO sales tax.

Security ~ Our website, web host, and shopping cart use the most current security protection. We are PCI compliant with PayPal, and Square One merchant services ( VISA, MC, Discover, and AMEX ). Our systems are tested for security and compliance to PCI standards. Your personal information is never sold or shared with anyone, only used for shipping labels.

Discount Codes ~ Are used for seasonal sales, special discount awards, and special events. " Contact Me " if you have a special occasion or discount that we can set-up for you or your family and friends. Watch for our advertised seasonal discount codes

 

www.Rose-CoveredCottage.com  ...  Nancy Brewer, Owner-Designer

 




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